PRIVACY POLICY
Soccer Social LLC | We Are Soccer Social
Effective Date: October 8, 2026
At We Are Soccer Social (“Soccer Social,” “we,” “our,” or “us”), we value the trust that clubs, families, and organizations place in us. We are committed to respecting your privacy and handling personal information responsibly.
This Privacy Policy explains how Soccer Social LLC collects, uses, shares, and protects information when you visit our website, contact us, inquire about our services, or work with our team.
Our website is located at www.wearesoccersocial.com.
1. Information We Collect
We may collect the following types of information:
Information You Provide
When you complete an inquiry form, request services, communicate with us, or become a client, we may collect:
Your name and contact information, including email address and phone number.
Your club or organization’s name, location, and website.
Information about your organization’s social media accounts, marketing needs, and services of interest.
Information submitted through onboarding forms, emails, or other communications.
Billing and transaction-related information associated with services purchased.
Website Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled. This may include your IP address, browser type, device information, pages visited, and general website activity.
Client-Provided Content
As part of our services, clients may provide photographs, videos, logos, names, testimonials, and other marketing materials. These materials may include images or information relating to players, coaches, staff, and families.
We use this content to provide the services requested by our clients, subject to applicable agreements and instructions.
2. How We Use Your Information
We may use information collected to:
Respond to inquiries and communicate with prospective clients.
Recommend services and prepare proposals.
Onboard new clients and manage ongoing relationships.
Create, manage, and deliver social media and marketing services.
Process payments and maintain business records.
Send service-related updates and communications.
Improve our website, services, and customer experience.
Comply with applicable laws and protect our business and clients.
We do not sell personal information to third parties for money.
3. Forms and Client Communications
We use third-party services, including Jotform, to collect inquiries, onboarding information, and other details needed to provide our services.
Information submitted through these forms may be stored and processed by the form provider and accessed by authorized Soccer Social team members.
We may also use email, project management, and communication platforms to organize client requests and deliver services.
Please avoid submitting sensitive personal information, such as Social Security numbers, financial account credentials, or medical records, through our website or general inquiry forms.
4. Payments and Billing
Soccer Social uses third-party payment processors, including Stripe, to manage payments and recurring billing.
Payment information submitted through these services is processed according to the payment provider’s privacy and security practices.
Soccer Social may receive transaction details, payment status, billing contact information, and other records necessary for accounting and client management.
We do not require clients to send complete credit card numbers through email or general website inquiry forms.
5. Social Media and Marketing Services
Our services may involve managing social media accounts, preparing content, coordinating marketing campaigns, and publishing materials on behalf of client organizations.
To provide these services, we may receive access to authorized business accounts, social media platforms, shared content libraries, and related marketing tools.
We use this access for agreed-upon business purposes and seek to limit access to authorized team members.
Content published on public social media platforms may be viewed, shared, or processed by those platforms according to their own policies.
Photographs and Information Involving Minors
Because many of our clients are youth soccer organizations, some client-provided marketing materials may feature children and teenagers.
We expect our client organizations to obtain any permissions, parental consents, or media releases required for the materials they provide and authorize us to publish.
Soccer Social does not independently verify every individual’s media authorization unless specifically agreed upon with a client.
We encourage clients to avoid sharing unnecessary personal details about minors and to notify us promptly if content needs to be corrected or removed.
6. Third-Party Services
We may use third-party providers to operate our business and deliver services, including:
Framer for website hosting and publishing.
Jotform for inquiry and onboarding forms.
Stripe for payment processing.
Canva for graphic design and content creation.
Social media platforms such as Instagram, Facebook, and LinkedIn.
Email marketing and communication platforms, such as Flodesk.
Project management and workflow tools.
These providers may process information according to their own privacy policies and applicable service agreements.
We encourage you to review the privacy policies of third-party websites and services you use.
7. Cookies and Website Analytics
Our website and its service providers may use cookies or similar technologies for essential website functionality, security, performance, or analytics.
If analytics or advertising technologies are enabled, they may collect information about how visitors interact with our website.
You can manage certain cookies through your browser settings. Disabling some technologies may affect website functionality.
Where legally required, we will provide additional notices or choices regarding nonessential tracking technologies.
8. Email Communications
We may contact you regarding inquiries, proposals, services, billing, or your ongoing relationship with Soccer Social.
If we send promotional marketing emails, you may unsubscribe using the instructions included in those messages or by contacting us directly.
Unsubscribing from promotional emails does not prevent us from sending necessary service-related or transactional communications.
9. How We Share Information
We may share information:
With service providers that help us operate our website and business.
With platforms necessary to deliver services requested by clients.
With authorized contractors or team members who assist with client work.
When required by law, legal process, or a lawful government request.
When reasonably necessary to protect our rights, security, clients, or business operations.
In connection with a business transfer, merger, or similar transaction, subject to applicable legal requirements.
We do not share client information with unrelated third parties for their independent marketing purposes without appropriate authorization.
10. Information Security
We take reasonable administrative and technical precautions to protect personal information from unauthorized access, disclosure, alteration, or loss.
These measures may include limiting access to authorized personnel and using established third-party platforms with security features.
However, no website, internet transmission, or electronic storage system can be guaranteed completely secure.
11. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill contractual obligations, resolve disputes, and comply with applicable laws.
When information is no longer needed, we may delete, anonymize, or securely retain it as permitted or required by law.
12. Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion.
You may contact us to:
Ask what personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of eligible information.
Ask questions about our privacy practices.
Opt out of promotional communications.
We will review and respond to requests in accordance with applicable law. Some information may need to be retained for legitimate business, contractual, or legal purposes.
13. Children’s Privacy
Our website and business inquiry forms are intended for adults representing clubs, organizations, or businesses.
We do not knowingly collect personal information directly from children under 13 through our website for marketing or sales purposes.
Our client services may involve photographs or other content featuring minors when provided by authorized club representatives. This is separate from collecting information directly from children through our website.
If you believe a child has submitted personal information directly to us without appropriate authorization, please contact us so we can review the situation.
14. External Websites and Links
Our website may include links to third-party websites, social media platforms, payment processors, and other services.
We are not responsible for the privacy practices or content of websites operated by third parties.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or legal requirements.
When changes are made, we will update the effective date displayed at the top of this page.
16. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Soccer Social LLC
Doing business as We Are Soccer Social
Chandler, Arizona, United States
Website: www.wearesoccersocial.com
Email: lisa.soccersocial@gmail.com